Privacy policy

Who processes your data

Sole proprietor (FOP) Andrii Biletskyi, the owner of BILBOX · tax number (RNOKPP) 3416309712.

Contact: info@bilbox.com.ua or @andrewbil on Instagram. Full contact and seller details.

What data is needed and why

If you ask a question on Instagram or by e-mail, the owner sees your profile or e-mail address and your message. He uses them to answer you and to check whether the kit fits your car. In a request for an English edition, you give your car and country, the version you want, your e-mail or Instagram nickname and, if you like, a comment. The owner uses them to reply to you and to see which English editions and which cars people are waiting for.

The legal basis is your consent and steps taken at your request before a contract. Your questions and e-mail address are not used for marketing e-mails without your separate consent.

Questions and the request form

You send questions yourself through Instagram Direct or by e-mail; the site does not receive or store these messages.

The request form sends to the site's server your car and country as you typed them, the version you chose (Base, Plus or not sure), your e-mail or Instagram nickname, your comment, a source tag and the page language. The source tag is the UTM tags of an ad link or the site you came from, if there are any: your browser keeps it only until you close the tab and sends it with the form, without cookies. The site stores the request in its database at Cloudflare and e-mails the owner about it through Resend. A request is deleted automatically after 12 months, or earlier if you ask.

Instagram (Meta), Resend, the e-mail service and the site's hosting platform (Cloudflare) process data under their own rules. These services may process technical details such as your IP address, browser data and access logs, and may use infrastructure outside Ukraine.

Payments, access and retention

The English site does not take payments and never asks for card numbers, CVV codes or bank passwords. Orders paid on the Ukrainian site are covered by its privacy policy (in Ukrainian).

The owner has access to your questions and requests. Data is kept only as long as needed to reply, handle your request and meet legal record-keeping periods. When there is no longer a reason to keep it, the data is deleted or anonymized as far as the relevant service allows.

To count visits, the site uses Cloudflare Web Analytics: no cookies, no tracking of individual visitors and no advertising pixels. Cloudflare receives technical details of each page view (the page, the referring site, device and browser type, country) and shows the owner only aggregate statistics. The hosting platform may use its own technical mechanisms to run and protect the site and control access to it.

Your rights

You can ask what data about you is kept, ask to correct or delete it, object to processing or withdraw your consent by writing to info@bilbox.com.ua. Withdrawing consent does not affect processing that was lawful before you withdrew it. To protect your rights, you can also contact the Ukrainian Parliament Commissioner for Human Rights or a court. If you live in the EU/EEA or the UK, you may also contact your local data protection authority.